The project "TRAIN THE UNKNOWN TRAINER" (TUT) is created on the background of the raising challenges of refugee movements in global and European perspective. According to the UNHCR statistics, 2015 was the year with the highest number of forcibly displaced people worldwide, since World War II. About 1 Million refugees came to Europe in 2015 and the media presented since summer nearly daily shocking pictures about the situation of the refugees in different European countries. But next to all challenges and shocking information according to the so called "refugee crisis in Europe", there was always also a lot of information about an amazing number of voluntary people, who helped the refugees, who arrived very often suddenly and unexpected in front of the houses of the people. Many voluntary people, who never did such kind of job before, were suddenly asked to help the suffering refugees, who arrived at their town, village, street, and houses. Great stories of humanity happened according to the refugee crisis in Europe developed. Some of these stories were published in the media, but a most of them happened unknown and the helpers and beneficiaries, were not recognized in any way. Voluntary helper are one of the most important ressources in Europe to overcome suffering and needs of the refugees in need. Although these amazing and positive experiences were made in an uncounted number in Europe in the last years, it is also an indicator for the enormous challenge in view on "education and training" for all that "unknown" people, who do a great job in view on the refugee crisis without any training and far from any perception by the society.The project "TRAIN THE UNKNOWN TRAINER" (TUT), takes the voluntary helpers in focus, who are called "unknown people" in the project. The project asks for their "unknown" tasks and "unknown" needs according to their engagement for the refugees. The experiences of the project partners are, that the every one, who is engaged in the support of refuges is working on two levels. One level is to satisfy the very basic needs of the refugees (food, cloth, place to stay), the other level is to train and to introduce the refugees in many things. Some of these training needs are:- language- public transport, school system and others- culture and traditions - administration in the hosting country- social and communication techniques in the hosting country- private and public life- vocational skillsBecause of all these needs of "training and introduction" of the refugees, "UNKNOWN TRAINERS" are in the middle of all activities in the present project.To strengthen the training and teaching competences of these "UNKNOWN TRAINERS" is the leading aim, of the present project. According to this main aim the project partners are going to work on the following questions according to the training needs of the "UNKNOWN TRAINERS":a. How to get acces to training opportunities and how to get access to training opportunities according to my needs and opportunities (costs, places, level, ....), are questions of the "UNKNOWN TRAINERS".b. What are the competences I need for training, teaching and helping the refugees? c. What are my special needs for training according to my work with refugees? (e.g. Language, intercultural, interreligious needs...)c. How to find and be sure to get a good quality trainings (quality management, standardization, trainer’s competences...)d. How to get qualifications and certifications, which are usefull also for vocational futures (e.g. Europass).e. How to go on and to rach a sustainable system for training activities and further education? (coaching, further training programmes,...)To realize this aims the project "TRAIN THE UNKOWN TRAINERS" is going to use present resources and networks of the participating churches and beyond them other contacts and networks, to create as soon as possible a useful, fitting and high quality structure for trainings for "UNKOWN TRAINERS". Because the time is running and beyond first motivation to help the refugees, who stranded in front of the houses of the European citizens, all day life with all its own challenges will come back very soon. And without good structures for supporting the helpers "will may change into suffering and complaining", which is able to destroy the important and necessary help, motivation and resources of the "UNKNOWN TRAINERS" in Europe.
For a few years, the European Union has been challenged by the continuous Migration of People from many countries of origin. This is not only releated to complex questions regarding the law on asylum and the right to stay, but also to practical approaches of integration in the contexts of the several European civil societies. Even now, many People in Europe are engaged as volunteers aiding migrants. Volunteers do their work with creativity and imagination, so they provide essential support to civil societies. The European Area of the World Communion of Reformed Churches initiated supported the "Train the unknown Tainer" (TUT) Project even with affiliated institutions for adult education. Other European institutions in several countries took part as well. It has become clear that the needs of volunteers are different in relation to the countries in which they serve. The search for qualifications is a common challenge. During the period of study, we were able to examine how volunteers and employees struggled and how they creatively and innovatively made up for the needs of migrants and refugees. In times when this engagement is disputed and not self-evident, the involved five institutions of Hungary, Czech Republic, Italy, Estonia and Germany with their engaged volunteers serve as a role model for the efforts in integration and development of the European idea of "Union". The Project Partners were institutions for adults education and diaconical institutions. They are church related ecumenical organizations. During the project the project partners visited all participating institutions and learned a lot of their work and structure. At the beginning the object of the project was to explore the needs of volunteers supporting refugees in the very first time of their arriving. During the project we realized that this approach changed. Now the first steps were done, the first intercultural experiences were made - the needs changed from first aid to integration and residence issues. The project partners asked volunteers about their personal situation and their needs regarding their engagement during their visits. During the project meetings the evaluation followed and several volunteers from all participating countries had the opportunity to take part in discussions and to bring their own point of view on the table. Volunteers were explicitly involved in formulating the recommendations at the end of the project. Results of "TUT - Train the unknown Trainer" are above all, that the participating organizations learned a lot of each other. They learned e.g. that the work in the participating countries is very different because of the different approaches to the refugee work at all. They learned as well, that the motivation of volunteers to engage for refugees are different and as a result, sometimes the needs are different too. While in Germany volunteers are mostly pensioneers, the engagend people in Hungary are mostly students. The pensioneers told us they would be happy to have free bus tickets, the students would like to have credit points for their studies. For the whole work of volunteers the connection to a fulltime coordinator is vital. So the institutions are called to organize this basics to guarantee the volunteers work. For the group of project partners it was very important to get inside view in the work of other organisations outside their own local work. The need of European Unitiy was deeply felt and recommended in the several networks of the project partners. The booklet was spred in several contexts f.g. the Council of Reformed European Churches (39 member Churches) and the synodes of the evangelical Church of Rhineland and the Reformed Church Eastern Frisia. It was published on websites as well https://www.philippus-akademie.de/files/Bilder/Neue%20Bilder/EU-TUT-Booklet%20(1).pdf The long term benefit is shurely the experience to work together as "Europeans" in an European project which shows commons and differences as well and the way we can learn from each other and use best practices for our own engagement. So - nonwithstanding that the first project idea changed during the project time, the results are nevertheless the evalution of the needs of volunteers but even so the experience to work together as European civil societies movements. The last meeting has confirmed that again and we all confirmed the fruitful and inspiring common work and our gratitude to the European Union to give us the opportunity to work in this project as partners.