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Skilled Cooks and Waiters Network

2016-1-MK01-KA202-0216572016Strategic Partnerships for vocational education and trainingfinalized
Countries: MK|IT|PT · Grant: €112,295
New innovative curricula/educational methods/development of training coursesLabour market issues incl. career guidance / youth unemploymentInternational cooperation, international relations, development cooperation

Project summary

◙ BACKGROUND According to the labor market analysis done in all 3 countries (latest data from research papers from Employment Service agencies) skilled staff who can respond to the needs of the employers and clients, are nowadays hard to find. Investments in human resources is essential success factor for every business, especially in hospitality industry where the personnel is in direct contact with the consumers and the quality of the food and service can directly impact the return rate of the guests and the All participating organizations are convinced that this project is capable to answer this challenge of mismatch of skills and offer a modern and professional training, which can be tailor made for needs of the employers. The project will be implemented as cooperation between partner organisations from Macedonia (1) , Italy (1), Portugal (1). ◙ AIMS With this project we aim to:○ improve the employability of person/students (also those with less possibility for access to trainings) on the job market by including 30 persons ○ to strengthen key competences in VET curricula and providing more effective opportunities to acquire or develop those skills through I-VET and C-VET with relevant competencies (link to 01 TNA) and valuable knowledge, skills and attitudes for the labor market of tourism (link to O2 and 03 Guidance/Trainings 04 and 05) (FIELD-SPECIFIC PRIORITY) ○ to enhance the access to training and qualifications for all through C-VET, in a life-long learning perspective, especially by raising awareness on the cook and waiter careers in Europe (FIELD-SPECIFIC PRIORITY) ○ to improve transparency and recognition of skills and qualifications, by comparing different European training curricula and developing two new courses, both with traditional and Online structure; (HORIZONTAL PRIORITY) ◙ PARTICPANTS 60 unemployed person from which: ♦ 30 unemployed person aged 18-25 from Macedonia, Italy and Portugal (10 from each country) , who have some previous experience as waiters or are in the last year of education in hospitality school. 15 participants from them will come from the rural area and from low income families, who have less access to training possibilities. - 30 unemployed person aged 18-25 from Macedonia, Italy and Portugal (10 from each country) , who have some previous experience as cooks or are in the last year of education a hospitality school. 15 participants from them will come from the rural area and from low income familiesThey wil be in general persons who should increase their employability skills in order to entrance the labor market♦ 30 employers from the hospitality sector (IT, PT, MK- 10 from each country ) who are facing with difficulties of finding skilled staff of cooks and waiters (which is very usual in all 3 countries).◙ OUTPUTS of the project output 1 Training need analysis output 2 Guidebook for waiters /Art of being successful waiter output 3 Guidebook for cooks/ Art of being successful cook output 4 Recommendation Policy Paper to improve standards of cooks and waiters in Europe (incl. development of evaluation model for employees done by the employers) ◙ TRAININGS /blended activities 10 days in Italy for 30 participants- training for waiters which will deliver skills technical skills/ 5 days work based on the job training10 days in Portugal for 30 participants, training for cook which will deliver technical skills/ 5 days work based on the job training10 days in Macedonia for 30 participants - training delivering skills in personal and professional development/ use of IT. Methodology used: combination of modern didactic approaches, combination of practical instruction and work based models, virtual mobility. ◙ IMPACT - mainly for unemployed people from different countries, but also for employers, other VET providers.The partner organizations who participate in the project will also improve the offer of trainings but also managerial competencies of international cooperation projects.

Final report summary

Context/background of the project; The basic context of this project is based upon tourism as an industry in many countries in the world is industry which provides a lot of jobs for young people and has serious impact on the economy. In Macedonia the participation of tourism is rather with modest influence on GDP (approx . 2%) but huge potential to impact the economy of the country in near future. Lots of effective measures were lately undertaken in order to attract foreign tourists, but at the same time the quality of restaurant services remained same as before. All relevant analysis of the country (latest Labor Market analysis of Employment Service Agency) showed that there is a STRONG NEED to improve the knowledge, skills especially of the human resources in the hospitality sector. Problem of each country involved in the project: young people unfortunately don't stay too long in the hospitality jobs, they mostly see this as a temporary jobs and less as a possibility for career. With this project we are promoting awareness among young population for upgrading their skills as cooks or waiters. General objectives are aimed to: - improve the employability of unemployed young people on the job market at hospitality sector - to strengthen key competences in VET curricula and providing more effective opportunities to acquire or develop those skills through I-VET and C-VET with relevant competencies and valuable knowledge, skills and attitudes for the labor market of tourism - to enhance the access to training and qualifications for all through C-VET, in a life-long learning perspective, especially by raising awareness on the cook and waiter careers in Europe - to improve transparency and recognition of skills and qualifications, by comparing different European training curricula and developing two new courses, both with traditional and online structure; - to develop innovative training curricula, for these two professions based on the extensive research, practice and on job training training and prepare policy recommendation for hospitality sector - to disseminate project results and outputs to the wide range of beneficiaries such: schools, VET centers, training centers, chambers, employers in the field of hospitality, policy makers in the sector etc. Number and profile of participating organisations; Three partner organizations are participating in the project implementation Training Center CES- Macedonia, INSIGNARE - Associacao de Ensino e Formacao, European Grants International Academy Srls Unipersonale. Each organization with significant background in the field of vocational training. Description of undertaken main activities; Partnership agreements were prepared and signed. Project core team/coordinators was established. Modes and channel of partner communication were established. Detailed Action plan of activities, estimation of the resources and Evaluation strategy were developed and adopted. Procedures, criteria and methodologies for main activities were adopted.Plan for dissemination and monitoring were prepared and realized. Four intellectual outputs were delivered and printed. Three blended mobility tranings were realized. In continuing control of the schedule of the project activities was undertaken. In continuing control of the costs was undertaken. Quality control checks for the activities performed was undertaken. Results and impact attained; With prepared and delivered four intellectual outputs, realized three blended mobility for learners, with high quality trainings and two multiplier events we attended the following impact: - Increased skills and knowledge of participants (unemployed cooks and waiters) - Raised awareness for the profession cook/waiter and to reduce the unemployment among young population - Prepared recommendations for decreasing the gap between real needs and demands of the employers in hospitality sector and the labour market offer - Developed new effective and practically oriented models of guidebooks/trainings in the hospitality sector based on the assessment and research in each country Longer-term benefits After the completion of the project, out target group is more attractive for the employers. The increased employability skills are integral to workplace competency, and,as such, they should further to be considered in the design, customization, delivery and assessment of vocational education and training programs in an integrated and holistic way. Project innovations regarding the outputs/trainings can also, impact systems or policies dealing with development of HR in hospitality sector. State Authorities responsible for HR in tourism-have the possibility to incorporate different models in the system of the countries based on the results and activities of the project..

Project partners (3)