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DEVELOPMENT OF A TRAINING PROGRAM FOR ENHANCING THE EMPLOYABILITY OF DISABLED PERSONS IN THE INCLUSIVE TOURISM SECTOR

2017-1-ES01-KA202-0385742017Strategic Partnerships for vocational education and trainingfinalized
Countries: ES|SI|PT · Grant: €154,475
Inclusion - equityICT - new technologies - digital competencesDisabilities - special needs

Project summary

One of the key areas where the tourism sector in Europe can increase the offer of sustainable and quality products and services, with greater value for customers, is by making tourism offers and services "accessible for all". However, we cannot talk about real INCLUSIVE TOURISM if People with Disabilities (PwD) are not only included as customer, but also as an EMPLOYEE and even as an ENTREPENEUR. Employability of PwD in the Tourism Sector is very low due to several reasons, among others: INCLUSIVE TOURISM is launched with the main objective of increasing the competences of Persons with Disabilities, Professionals in the Tourism Sector and potential customers about how to improve the employability of these persosns within Inclusive Tourism through an innovative training program The project has the next specific objectives: • To enhance the access of Disabled Persons to labor market. • To raise awareness and motivate the full collective about the capabilities for employment of PwD within Inclusive Tourism. • To raise awareness and motivate the full collective about the potential of Inclusive Tourism for the competitiveness of the Tourism Sector. • To develop training contents, material and tools addressed to Disabled Persons and introduce them in a global training methodology based on the Supported Employment Model. • To transfer knowledge and guidelines addressed to Professionals of the Tourism Sector about how to support PwD as potential employees. • To boost the cooperation among Tourism Sector Enterprises and entities working in the field of supporting PwD The consortium includes: • 3 Associations working in the field of supporting PwD (AMICA, CUDV DRAGA, CERCIGUI), involving a big collective of persons, families and professionals. These organizations have own staff and also established cooperation with experts in their countries. • 2 Chambers of Commerce (CAMV and CPU) specialized in promotion and innovation in the Tourism Sector and in VET training programs, including disadvantage collectives. • 1 Company (PERFIL) specialized in Accessible Tourism and connected with the Tourism and Disability Sectors. Through the execution of this Project the next results will be obtained; • Co-Created Methodological Guide will be developed, with the direct participation of End Users (Persons with Disabilities, their Job Trainers and companies' representatives) with the main objective of determining the key contents, methodologies and ICT Platforms needed for creating and improving the critical competences of these collectives for increasing the employability of Persons with Disabilities in the Inclusive Tourism Sector, according to the Supported Employment Model. • Training Materials addressed to Disabled Persons, Job Trainers and Companies for increasing the employability of Persons with Disabilities in the Inclusive Tourism Sector, according to the Supported Employment Model. • Designed Experiential Training Activities for enhancing the practical and experiential training of Disabled Persons, Job Trainers and Companies' Representaives, including the optimal and oriented exploitation of aforementioned Training Materials within real environments, based in learning by doing approach , to improve the employability opportunities of Persons with Disabilities in the Inclusive Tourism Sector, according to the Supported Employment Model. • Development of an e-Training Platform, including awareness, Training Materials and Tools for supporting the implementation of the Training Methodology. • Creation of 3 INCLUSIVE TOURISM UNITS with the participation of Tourism and Disability Sector representatives of the Consortium on each country (CAMV-AMICA/CPU-CUDV/PERFIL-CERCIGUI) in order to ensure the sustainable exploitation of the project • Development of Dissemination Actions addressed to the European collective related to Persons with Disabilities and Inclusive Tourism. VALIDATION ACTIONS of Training Materials, Designed Experiential Training Activities and e-Training Platform involving 40 persons, including, Persons with Disabilities, their Job Trainers and Companie´s Representatives

Final report summary

INCLUSIVE TOURISM was launched with the main objective of increasing the competences of Persons with Disabilities, Professionals in the Tourism Sector and potential customers about how to improve the employability of these persosns within Inclusive Tourism through an innovative training program The project has had the next specific objectives: • To enhance the access of Persons with Disability to labor market. • To raise awareness and motivate the full collective about the capabilities for employment of PwD within Inclusive Tourism. • To raise awareness and motivate the full collective about the potential of Inclusive Tourism for the competitiveness of the Tourism Sector. • To develop training contents, material and tools addressed to Disabled Persons and introduce them in a global training methodology based on the Supported Employment Model. • To transfer knowledge and guidelines addressed to Professionals of the Tourism Sector about how to support PwD as potential employees. • To boost the cooperation among Tourism Sector Enterprises and entities working in the field of supporting PwD The consortium includes: • 3 Associations working in the field of supporting PwD (AMICA, CUDV DRAGA, CERCIGUI), involving a big collective of persons, families and professionals. • 2 Chambers of Commerce (CAMV and CPU) specialized in promotion and innovation in the Tourism Sector and in VET training programs, including disadvantage collectives. • 1 Company (PERFIL) specialized in Accessible Tourism and connected with the Tourism and Disability Sectors. Through the execution of this Project the next results have been obtained; • Co-Created Methodological Guide (I.O.1) has been developed, with the direct participation of End Users (Persons with Disabilities, their Job Trainers and companies' representatives) with the main objective of determining the key contents, methodologies and ICT Platforms needed for creating and improving the critical competences of these collectives for increasing the employability of Persons with Disabilities in the Inclusive Tourism Sector, based on the Supported Employment Model. • Training Materials (I.O.2) addressed to Disabled Persons, Job Trainers and Companies for increasing the employability of Persons with Disabilities in the Inclusive Tourism Sector, based on the Supported Employment Model. • Designed Experiential Training Activities (I.O.3) for enhancing the practical and experiential training of Disabled Persons, Job Trainers and Companies' Representaives, including the optimal and oriented exploitation of aforementioned Training Materials within real environments, based in learning by doing approach • Development of an e-Training Platform (I.O.4), for supporting the implementation of the Training Methodology including Training Materials and applicable e-learning Tools.We can highlight and achievement exceeding the initial expectations in terms of accessibility through the integration of an “Accesibility Software” called INSUIT. • 3 INCLUSIVE TOURISM UNITS have been with the participation of Tourism and Disability Sector representatives of the Consortium on each country (CAMV-AMICA/CPU-CUDV/PERFIL-CERCIGUI) in order to ensure the sustainable exploitation of the project • Dissemination Actions addressed to the European collective related to Persons with Disabilities and Inclusive Tourism, reaching around 10.000 persons. . • VALIDATION ACTIONS of Training Materials, Designed Experiential Training Activities and e-Training Platform involving 112 persons including, Persons with Disabilities, their Job Trainers and Companie´s Representatives (52 in Spain, 32 in Slovenia and 28 in Portugal) The project has shown a high potential for: - Increasing the competences of PwD in the field of Soft Skills, ICT Skills and specific job operations for Waiter Assistant, Barman Assistant, Room and Cleaning Assistant, Receptionist Assistant, Cook Assistant, Pastry Assistant. - Increasing the competences of Job Trainers for supporting PwD along the training process - Increasing the competences of Professionals in the Tourism Sector about how to develop innovative inclusive and accessible business models, potential of PwD in the job place and how to properly support them.

Project partners (6)