Context Every day a diversity audience with more and more specific needs of information and counselling come to guidance and career life professionals. In the meantime, the growing importance of digital environment in the society, the shift in how we work and professions by 2030 highlight how it is important for people to develop their adaptabilities and their competences to efficiency build up their professional project. To be able to provide a more and more personal service, career guidance counsellors and practitioners have also called on to adapt their methods, learning tools and attitudes. Regarding organisations they are encouraged to pool tools and means thanks to a cooperation and coordination of services on the territory. This is exactly the challenge reminded in the resolution of the EU Council on lifelong learning in 2004 and then strategic priorities of the New Skills agenda and lifelong guidance » of 2016. Solution proposal More than never single places for career information and counselling built on decompartmentalized partnerships as Cités des métiers represent a concrete and innovative solution in Europe. . This concept created at the Cité des Sciences et de l’Industrie in Paris-la-Villette in 1993 alows the dissemination of these single labelled platforms of services at a local level for reception, career information and counselling opened, free of charge of everyone and with anonymous right. 8 years after leading the European project "Mutual Improvement of Performance of Integrated Places" (AMPLI), the Cités des métiers decided to engage a new step in the pooling of resources with the development of an up-skilling approach for professionals working in integrated places such as the Cités des métiers. The construction of an initial training program has been underway since November 2016 within the International Network of Cités des métiers. Objectives COCADE project mainly aims at: - make up-skilling of the profession of career counselling in integrated spaces and support practitioners and counsellors in their learning process in Cités des métiers and other similar places - strengthen the coordination of partners involved while implementing the offer of reception, information and career counselling 85 participants : Career life and guidance counsellors, practitioners, teachers, trainers, new counsellors, partnership manager, adult learners, students Methodology of project management The methodological approach is based on bottom-up, participatory and networking processes. The principles are: participation, interaction and plurality of viewpoints, non-formal, informal and less formal education, equity, promotion of innovation concerning animation techniques, transferability of skills. The project is focused on the acquisition and high level of key competencies for learners. The dimension of social inclusion is part of the pedagogical content and the selection principles of participants to training and mutual learning activities. Particular attention will be paid to approaches adopted with specific audiences (e.g. people with disabilities, young NEETS, people came out of prison, foreigners, illiterate people, people with long-term unemployment, etc.) Resultats and expected impacts - Use of new innovative approaches and methods by advisers and practitioners working in integrated spaces - Formalisation of tools for the informal recognition of skills of the career counselling profession - Strengthening the quality of counselling services in integrated spaces - Improvement of the animation of the counselling centers in Cités des métiers and similar spaces - increase the practice of the decompartmentalised approach of counselling Potential long-term benefits - development and strengthening partnerships with public and private actors in the fields of guidance and professional life - creation of new cooperative structures similar to the Cités des métiers - pooling of resources in vocational guidance
To meet the up skilling needs of practitioners of counselling for career guidance working in the Cités des métiers, the Cité des métiers International Network wanted to launch the project COCADE “DEveloping CAreer COunselling in integrated spaces”. It is question of taking into account the evolution of the expectations and the needs of people received by the counsellors and other professionals working in the Cités des métiers and in similar places. The digital place in the society, the evolution of ways of working and professions by 2030 shows how important it will be for citizens to adapt their skills and their professional project throughout their life. It is precisely the issue reminded in the resolution of the Council of the European Union of 2004 regarding lifelong training and then New Skills agenda and lifelong guidance” directions published in 2016. The main purposes of this project are to develop at national and European level the offer and quality of career guidance services in “integrated spaces”. It deals simultaneously with the profession of counselling and the animation of open-up partnership in integrated spaces. “Integrated spaces” dedicated to lifelong career guidance are physical or digital spaces that gather different services and resources on lifelong career guidance. The professionals who work there come from education, training and employment sectors and business development; they come from public and also private organizations. Since 1993 with the opening of Cité des métiers of Paris la Villette, the “Cité des metiers” model is the only model to offer such a counselling approach even if similar experiences of one-stop shops for lifelong career guidance have been developed afterwards in other country such as Finland and Croatia. To complete successfully this project of exchanges of practices, the Network mobilized 8 other partners presented in 5 European countries: France, Italy, Portugal, Denmark and Bulgaria. It could have counted on the support of external experts in Finland and Switzerland notably with the Agency for guidance, vocational training and continuing education – OFPC of the Canton of Geneva. The project is based on an empirical approach including different steps: identification, analysis of the practices, development of teaching tools, experimentation then formalization of a non-formal validation process of acquired skills. This project carried out from September 2017 to February 2019 has been particularly rich with the organisation of 4 training sessions (with 2 dedicated to experimentation of a training plan to the profession of counselling) and 6 transnational meetings with each time the opportunity to share practices between professionals. More importantly, it allowed formalizing teaching devices such as the training plan and the repository of skills and design a vademecum of good practices of partnership management, a training module on line and a non-formal validation process of skills for learners. The Network called upon the experience of Learning Digital team to create a training platform on line via moodle. In total more than 90 persons participated into the training actions: counsellors and other practitioners working in the Cités des métiers and other places, teachers/ trainers, new counsellors, people in charge of partnerships etc. All the learners have notably considered that the training have had a positive impact on their own practices and skills. The satisfaction rate is above 80 % for the participants of the training for the profession of counselling in integrated spaces. All along the project, the participants feedbacks have been great and partners are eager to use the trainings’ inputs in the future: “What I am going to keep in mind after this project is the good teamwork, the highly motivated counsellors and the way of working together in a multi-partnership team”; “Our team has learned new concepts and plans to implement in future trainings”; “We use the project as a part of our teaching of classes”; The results of the project will allow the Network to organize each year from 2019 training sessions for the professions of counselling for professionals that are eager to work in the Cités des métiers and in other integrated spaces. This project have also been an inspiration to launch new projects about the development of digital skills and the multi-partnership management for professionals in spaces dedicated to lifelong career guidance.