The overall objective pursued by the TALE project partners was to improve the quality of library services offered to citizens by internationalizing and enhancing the European dimension of the consortium partners' activities. Specifically, the partners aimed to improve the key and transversal competences of the staff in order to provide them with the tools to better face the intercultural challenges of the migratory wave in Europe; to develop the European dimension of the organisations by improving the staff's Erasmus+ mobility skills, building solid relationships with European partners, deepening the mobility processes and their vocabulary. To increase the professional skills of librarians through the transfer of innovative good practices with respect to the digitization and attractiveness of libraries (re-evaluating their social and cultural value for the community) and by acquiring specific knowledge from other European contexts. Finally, the European partners aimed to identify and transfer self-assessment activities of the performance of the staff of the libraries involved.
The TALE partners applied for this project to respond to some key needs to improve the quality of the services offered by the library system to its citizens. To this end, 5 areas of improvement were identified within which the project results are: -Intercultural and language skills to learn how to offer support also to foreign users and how to manage the intercultural challenges of today's working world, implementing new projects together with other European partners, acquiring new digital skills and preparing intervention strategies to make services inclusive for the vulnerable user. -Providing more training opportunities for staff (Life-Long Learning) -Improving the European dimension of training activities, opening up new transnational collaborations to organize events/exhibitions/initiatives open to local communities on other European cultures. -Improving professional skills on the use of new technologies, the involvement of local communities, more efficient and inclusive management of services. -To acquire skills on mobility programs useful for the planning and management of European mobility projects.