Communicating is an inseparable element of human life. We communicate at home, at school, at work, on the street, we also talk to our inner 'I'. It is through communication that we create relationships, some close and satisfying, others lack understanding. How we express ourselves and how we listen to others depends on our knowledge, skills and attitudes towards ourselves and other people. The effect translates directly to the quality of relationships created, our emotional and social health, the sense of happiness, meaning and satisfaction with our lives.