The project was situated in a socio-labor context characterized by the presence of adult groups with low professional qualifications and few skills to successfully tackle the job search, especially in an increasingly digital environment. Our main objective was to improve the training of professionals and the ICT tools at their disposal, aimed at increasing the job opportunities of the unemployed in that environment through online resources. To achieve this goal, mechanisms were put in place that provide to the unemployed with fewer opportunities, skills and procedures that improved their baggage and digital skills. We studied the methods to access adults at risk of exclusion (long-term unemployed, migrants, over 45s, women with family responsibilities and earners of minimum incomes) through training and mentoring online provided by expert counselors. We worked to improve the methodologies based on personalized itineraries that integrate mixed training modules (face-to-face and online), individual and self-help group support, and personalized tutorial follow-up. The idea was to translate methodological work into practical results in terms of the number of indirect beneficiaries (200) and the number of job offers (reaching at least a third of them), and in aspects such as: increasing the use of ICT platforms and applications linked to search of work; guarantee the participation of social agents (NGOs, social services and entities that intervene with adults); launch best practice workshops and seminars; and improve the services provided by career guidance professionals. We aspired to generate a real impact on our environment, both in quantitative terms (people served and cooperation movements created), and in the development of methodologies that can be transferred to other territories (multiplier effect) in the long term, We tried to obtain concrete benefits in the medium and long term, such as the labor insertion of people in situations of social disadvantage and the introduction of a “modus operandi” that, through digital assistance to the unemployed, removes barriers and facilitates social inclusion.”
• Achieve the social and labor inclusion of the most disadvantaged unemployed people, through the acquisition of basic skills through ICTs. • Improve the professional profile of the beneficiaries (especially the most vulnerable adults), providing them with key skills in an increasingly digital environment. • Strengthen adults with more barriers, with skills and practical knowledge in the search for employment through digital devices. • Improve online services offered to the unemployed • Improve the skills of the teams that provide labor services, so that they successfully address learning challenges related to equity, diversity and inclusion through ICTs. For this reason, efforts have been made to update the entities and technicians that provide these services, compare the procedures with other similar initiatives, in order to unify criteria, standardize good practices, and set common goals and objectives. Transnationality is required to identify experiences that are being developed in various territories of the European Union, and due to the need to access and compare the wide variety of approaches and resources (platforms, programs, applications...).
In an increasingly technological context, with a labor market in the EU presenting a growing demand for professional profiles with advanced technological skills (the employment of technology specialists has increased by 2 million in the last 5 years in the EU), there is a parallel reality in which more than a third of European population in the active workforce that do not have basic digital skills, despite the fact that most jobs require at least such skills, and only 31% have advanced digital skills internet user. Therefore, in an increasingly digital and technical work environment, there are groups of disadvantaged people, many of them unemployed and over 45 years of age, who, in addition to the barriers they encounter in accessing an increasingly competitive labor market, add the disadvantage of the digital divide: the lack of digital skills and, in many cases, not have the necessary ITC connections and equipment. These are groups that require personalized attention and monitoring, articulated from comprehensive itineraries and whose access to job opportunities is hampered by their lack of technical and digital skills.