General Objective: To facilitate the integration of digital transformation in the health and social care sector, specifically in the care of people with functional diversity, empowering organizations and professionals to effectively adopt and take advantage of digital technologies in the processes of care and attention. Specific Objectives: 1. Promote a Digital Culture, developing training programs that foster a positive attitude towards digital transformation. 2. Incorporate New Work Models (virtualization, teleworking, telecare) to strengthen organizational capacity and resilience. 3. Raise awareness among professionals about the importance of adapting to new environments. 4. Breaking the Digital Divide with digital inclusion programs that overcome inequalities and facilitate the acquisition of digital skills. 5. Create a Digitalization Model of care services adapted to people with functional diversity. 6. Design a specific training itinerary for direct care professionals, covering digital literacy and softskills. 7. Improve Digital Competence with continuous training in third sector organizations and among their professionals.
The project was requested to address digital transformation in the health and social care sector, with a particular focus on digital preparedness, resilience and capacity to face challenges, such as those imposed by the COVID-19 pandemic. The ability of organizations to adapt to mobility constraints and service delivery was put to the test, especially when serving vulnerable or disabled people. The process of adapting to these changes was especially challenging as there were no clear models or benchmarks. The disparity in the digital skills of professionals in the sector makes it difficult to offer homogeneous and high quality services. In this context, U-Digitalize was designed to support digital transformation in this sector through a solid analysis of experiences and case studies obtained from key informants. These references not only serve as models, but also help to overcome insecurities and sensitize organizations and professionals to the feasibility and opportunity offered by digitalization to ensure continuous and quality care for dependent persons.