The final objective was to improve digital support for social workers by dividing it into 3 phases: Identify the people concerned by digital exclusion and support them in developing digital skills, to promote their inclusion in society and reduce social inequalities. Recognise digital mediation as a cross-cutting role in the fields of social intervention. Broad recognition of the ‘role’ of digital mediator among all social work professionals and trainers throughout Europe. Combating the digital divide and the social inequalities it generates, which can be observed throughout Europe. And in 4 Themes: the RGPD, digital tools, social networks and digital ethics. Social workers not only need to understand digital tools, they also need to know how to use them effectively to meet the varied needs of the people they support. This means developing skills that are not limited to technical mastery of the tools, but also encompass an understanding of the social, economic and cultural issues that shape access to digital technology.
The DLIS project addresses two crucial issues for the social work sector: improving social workers' ability to intervene and developing their digital skills. The aim is to train both practising professionals and social work students, so that they can measure and acquire the digital agility they need to support people with a digital divide, and to enable them to access their rights. The needs addressed by the project cover 4 themes: -The ethical and legal requirements of the General Data Protection Regulation (GDPR), -Raising awareness of these digital tools to ensure that social workers know how to use them while respecting their uses, -Raising awareness of the use of social networks by and for a variety of audiences. This includes understanding the concept of Netiquette, but also the risks, in terms of security and reputation. -Ethics: Social workers need to be aware of the ethical issues involved in using digital technologies, confidentiality, data security and the informed consent of users.