According to the results of a 2017 analysis "Obecność tolerancji dla różnorodności w społeczeństwie polskim" done by Kantar Millward Brown, only 23% of Poles declared our society as tolerant and accepting toward others. According to the same study, as many as 65% of Poles did not agree that everyone had equal chances in Poland, regardless of their origin or background. We found this really upsetting and requiring immediate action. With regards to this problem, which was present not only in Poland but similarly in our partners' countries, our project was aimed at developing and improving the conflict management competences with a special focus on emotional intelligence and communication of youth workers in order to become able to prepare, run, and evaluate high-quality youth work activities targeting young people with different cultural backgrounds such as refugees, migrants, minorities, Roma, etc., according to the principles of conflict prevention and resolution. We lived in multicultural, cross-cultural, and intercultural societies. Our local communities were not homogeneous anymore thanks to the free European mobility, the open borders and markets for European citizens, and hosting refugees and migrants from other parts of the world. As youth workers, we had to deal with: • different culturality of young people whose behavioral norms, values, and schemes could be different from the local ones; • young people with refugee backgrounds from an absolutely different culture, even still traumatized by their previous life experiences; • 2nd generations of migrant kids who didn't belong to the culture of their parents, however, didn't find their place in the culture of the majority. It was not all the time easy to handle intercultural challenges, to understand the communication codes of different culturality of young people, to treat appropriately diverse values, norms, and schemes on intercultural behaviors, to face stereotypes and prejudices coming from young people towards each other without really knowing what they were afraid of and why they became more and more xenophobic. Feeling in our skins, we needed to improve our youth work competences through conflict resolution and mediation to be able to offer such types of youth work activities locally and at the European level where young people with different cultural backgrounds could cooperate together and handle their cultural diversity as an added value of their common activities through emotional intelligence and communication. The general objectives of the project were to improve the capacities of youth workers in the following key areas – emotional intelligence, conflict management, and communication – enhancing in this way the competences that youth workers needed to have to be able to adequately respond to the needs and interests of marginalized young people and fully support their development and active participation in society and with that preventing their radicalism. By empowering youth workers, the project would contribute to developing the quality of activities delivered by youth organizations and the quality of support systems for youth activities for preventing the radicalism of marginalized young people. The learning objectives of the training course were: • Reflecting on the necessary competences of youth workers in the areas of emotional intelligence, conflict management, and communication; • Experiencing methods and techniques to increase competences in the areas of emotional intelligence, conflict management, and communication; • Supporting participants in mastering experienced techniques and methods and transferring these methods and techniques to their work with young people, including young people with fewer opportunities; • Promoting the exchange of good practices in the area of professional development of youth workers; • Providing space to work on the development of new ideas addressing the need for professional development of youth work with the support of the Erasmus + Programme.