By implementing the project we want to achieve the following objectives: - increasing the level of soft skills of social workers - improving their professional practice competences - empowerment of social workers - improving the service level of social workers, emphasising the emotional and psychological aspect of social workers, emphasising the emotional and psychological aspect of social workers - improving the participation and learning performance of social workers social workers - improving digital skills of social workers - raising awareness of the importance of soft skills in the social work field - exchanging good practice and knowledge within the consortium - preparing valuable content and a diagnostic tool on the 10 thematic areas
Given the impact of the pandemic on the EU, a key role of sectors such as social work and social care has been identified. Due to this situation, the need for highly qualified social workers will increase. These qualifications also relate to soft skills, which receive only minimal attention in the educational process. As part of the consortium's analysis and research, soft skills were identified as key in the work of social workers. These were: 1) building interpersonal relationship 2) communication 3) negotiation 4) empathy 5) mediation and conflict resolution 6) empowerment and motivation skills 7) stress resilience and burnout 8) ethics in social work 9) efficiency and organisational skills 10) assertiveness. The SkillHelp project consortium addresses the need for soft skills development among the project's target groups such as, among others, social workers, people working in crisis intervention centres, NGOs, social welfare centres, etc. This would enable an increase in the level of social work and its capacity.