The aim of the project was to:A_introduce the stakeholders to a communication dimension (interlinguistic and otherwise) that is structured and oriented towards the needs linked to the horizontal priorities and to the sectoral priority of improving educators' skills.B_facilitate the most appropriate forms of communication for resolving the problems of communication with the migrant community in connection (inclusion and active participation).C_urging stakeholders to activate an effective communicative dynamic (horizontal inclusion and active participation) and to improve educator skills.Specific goals as consequences of A, B, and C: 1_identify with stakeholders the communication needs of the stakeholders and of the migrant community in order to improve educator skills; 2_identify some cases of implementation of the proposed communication model with the migrant community. Outcome of points A, B and C: consolidate stakeholders' ability to identify stress situations provoked by language barriers and define interlinguistic communication needs as a first step for finding a specific solution for meeting these needs; definition of concrete communication solutions.
The problem: bodies and associations that work with the settled migrant community (hospitals, health structures, local authorities, etc.) and with transiting ones (e.g. associations that support migrants at reception centres) tackle language communication problems in an improvised and limited manner. This gives rise to serious consequences: 1)inadequate efficiency of the services; 2)stress and inefficiencies borne by the operators; 3)transmission of incorrect, incomplete and out-of-date information;4)lack of dialogue, confidence and exchange between operators and the migrant population;5)risk that the services offered will be replaced by ones from informal structures with the possibility of entrapment "trafficking" networks Bodies and associations that work with migrant communities tackle language communication problems in an improvised and limited manner. This gives rise to serious consequences: 1)inadequate efficiency of the services; 2)stress and inefficiencies borne by the operators; 3)transmission of incorrect, incomplete and out-of-date information;4)lack of dialogue, confidence and exchange between operators and the migrant population. The needs identified were in line with those identified at the beginning of the project.