“E-QUALITY – Emotional QUotient And LITeracy in Youth work” was a unique training, based on years of experience in youth and social work, practical psychology, formal and non-formal education and aimed at developing and improving Emotional Intelligence and Emotional (Psychological) Literacy in Youth Work. E-QUALITY was a multi-meaning and multipurpose project. - E-QUALITY is EQUALITY, which is one of the main values of Erasmus+ and our society (throughout the project, we were worked for equality in NFE opportunities: we were both involving youngsters with fewer opportunities in the training itself and creating off-line and digital on-line tools for reaching out youngsters, facing various obstacles in education); - E-QUALITY is Emotional QUALITY of youth work (we raised and improved it through the development of EQ competences – ones of the most crucial in youth and social work); - E-QUALITY is Electronic QUALITY of youth work (we created digital handbook as the main visible outcome and developing digital competence of participants). Therefore, the main needs tackled by the project were related to improvement of quality and innovation of youth work and development of key competences of youth workers (basic eight YouthPass competences and four EQ competences and relevant skills). Moreover, the training addressed the crucial need of partner NGOs and youth workers to obtain new tools for the EQ development, specifically, for the face-to-face work with their target groups and as well on-line adjusted to increase the impact of their work, reaching out and involving participants with fewer opportunities and at risk of exclusion. The program of the training was structured according to Goleman’s EQ model, in which Emotional Intelligence is composed of the four main competences: Self-Awareness, Self-Management, Social Awareness and Relationship Management. Therefore, we had four separate training days, each specifically devoted to one of the four main EQ competences, its components and skills (see timetable). The main aims of the project: - development of EQ and its competences of youth workers (raising E-QUALITY as Emotional QUALITY of youth work); - creating and elaborating new tools for EQ development (reflection, feedback, other tools to promote, develop and improve EQ), particularly, adjusting and piloting some of the tools in the on-line dimension (raising E-QUALITY as Electronic QUALITY of youth work and fostering E-QUALITY as EQUALITY in NFE opportunities through creation of digital handbook, containing both off-line and on-line tools for creating equal access to education and self-development opportunities). The main objectives of the project were: - to develop Self-Awareness (emotional self-awareness, self-reflection, self-confidence); - to develop Self-Management (emotional self-control, self-expression, adaptability, achievement orientation, motivation, time and goal management, positive outlook); - to develop Social Awareness (empathy, active listening, body language awareness, organizational awareness); - to develop Relationship Management (conflict management, collaboration, teamwork and inspirational leadership); - to raise quality and innovation of youth work: -- to raise E-QUALITY as Emotional QUALITY of youth work, raising emotional and psychological literacy of youth workers; -- to raise E-QUALITY as Electronic QUALITY of youth work, developing digital competence of youth workers and creating digital handbook and digital tools; - to develop communication competence, personal, social and learning to learn competence, literacy competence, digital competence, initiative and entrepreneurship competence, cultural awareness and expression competence and self reflection skills; - to establish new trustworthy partnerships with youth workers and to provide a partnership building platform for NGO workers.