The main objective of AI-NGO HUB was to help NGOs integrate AI tools into their daily work in a practical, ethical and responsible way. To achieve this, the project aimed to identify NGO functions suitable for AI use, create an openly accessible AI Tool Library, develop a practical AI Integration Guide, and improve the digital literacy of NGO staff and volunteers through training. As concrete outputs, the project produced a Tool Library covering 30 AI tools across 10 NGO functions, a multilingual Integration Guide in English, Greek, German and Spanish, and capacity-building workshops in Germany, Spain and Greece. The guide was also peer-reviewed by NGO professionals, helping ensure that the materials were clear, useful and applicable in real NGO contexts. . The Integration Guide was further validated through structured peer review involving 19 NGO professionals, nearly double the original target of 10. Across all three workshops, 57 participants were trained, exceeding the planned target of 40 by 42.5%. These outputs collectively moved participating NGOs from general awareness of AI towards confident, informed and accountable use of specific tools in concrete organisational tasks.
The AI-NGO HUB project was developed because many NGOs are increasingly expected to respond to complex and growing social needs while operating with limited human, financial and technical resources. Smu-sized NGOs often manage several functions at the same time, including project management, fundraising, communication, reporting, volunteer coordination, research, financial administration, monitoring and evaluation. However, many of these organisations depend on small teams, volunteers and project-based staff who may not have sufficient digital skills, AI literacy or practical guidance to use artificial intelligence tools safely, ethically and effectively. We applied for this project to address this clear capacity gap in the NGO sector. The aim was not only to introduce AI tools, but also to support NGOs in becoming more digitally ready, resilient, efficient and capable of responding to the needs of their beneficiaries. The project addressed the need for practical training, responsible AI use, improved organisational workflows and better access to digital solutions for NGOs with limited resources.This need is directly linked to the EU’s Digital Decade 2030 strategy, which aims for at least 80% of adults to have basic skills by 2030