We aim to: (1) draft an internal methodology for safe and ethical AI use in crisis intervention within 30 days after mobility; (2) run an internal workshop for at least 10 staff within 3 months and finalise the methodology; (3) publish at least two learning modules for seniors and carers by 31/12/2026 (Senior Helpline version, elbot.cz e-learning, Elpida podcast).
We applied because the Senior Helpline faces the rapid emergence of AI in crisis situations and lacks an internal methodology, standardised rules and an ethical framework for safe AI use and client education on AI limits and when to seek human help. The IFOTES mobility will provide international benchmarking to develop an internal methodology, staff workshop and learning modules for seniors and carers.