Our objective is to integrate digital and AI-based tools into our counseling processes. We aim to enhance our staff's communication, motivational, and problem-solving competencies, while enabling them to effectively utilize AI-driven skills assessment and vocational orientation systems. We strive to develop more structured, measurable, and personalized services that reduce administrative burdens and increase professional efficiency.
Our organisation supports the labour market reintegration of job seekers. To stay effective in a rapidly evolving, digitalised labour market, we need new competencies and modernised services. A significant portion of our clients faces a digital skills gap, while our staff currently rely on traditional advisory methodologies. With growing workloads and complex client needs, it is essential to build our organisational capacity by exploring international best practices and innovative approaches.