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Enhancing and Validating servIce related competences in Versatile learning environments in Western BAlkan Universities

598307-EPP-1-2018-1-AL-EPPKA2-CBHE-JP2018Capacity Building in higher educationfinalized
Countries: AL|PT|MK|BA|ME|XK|RS|DE|AT · Grant: €993,581

Project summary

This project addresses of of Erasmus + KA2 CBHE priorities: Recognition of Qualifications and Qualification Framework. This is a regional priority for the Western Balkans, meaning it is a cumulative priority for all countries. Moreover, an added value is that for Albania and Bosnia and Hercegovina, this is also a national priority for CBHE projects. Service related competences are becoming an important aspect in non-formal and informal learning setting however, their integration in HEI learning approaches is quite new. Thus the project presents a new engagement of HEIs into an innovative qualification framework of social-related competences. Considering that none of the Balkan Countries has a previous experience in validating qualification framework of social related competences the project includes each WBC, represented by two HEI each. Following the European path, Partner countries are evolving into a service-based society. Hence professional lives are increasingly determined by concepts such as:- customer orientation,- sectoral and international collaboration-the need for continuous learning to adapt to rapidly changing demands.Consequently values and competences like:- external (customer) orientation,- team work/ cooperation- social competences necessary for effective management in the service sector are becoming competitive factors at the job level and as such aspired competences both for employment and societal reasons.Most important outputs will be:->Validation of service related competences-> IT-based system to create and validate learning outcomes-> Validation and creation of service-related with an IT-based Assessment and Evidencing system.

Objectives

The specific objectives of the e-VIVA project are: Identifying and an approach for skills and evidence validation to foster permeability between higher education and professional practice. Developing and refining overarching ICT-based assessment and validation systems. Enriching existing validation and certification systems. Developing and applying a rich competence development and validation software for service skills and competences. Applying e-VIVA assessment and evidencing system

Background

E-VIVA projects addresses the issue of students’ skills development, facilitation and validation of their skills in (in)formal learning contexts. The project aims at evidencing the most fundamental competences for service economy & contribute to higher transparency of these, for students, teachers, employers & others. The project identifies main issues in competence-based learning and contribute to further advancement of new ways of learning, through innovative methods, such as LEVEL 5 tool.

Final report summary

<< Background >> E-VIVA projects addresses the issue of students’ skills development, facilitation and validation of their skills in (in)formal learning contexts. The project aims at evidencing the most fundamental competences for service economy & contribute to higher transparency of these, for students, teachers, employers & others. The project identifies main issues in competence-based learning and contribute to further advancement of new ways of learning, through innovative methods, such as LEVEL 5 tool. << Objectives >> The specific objectives of the e-VIVA project are: Identifying and an approach for skills and evidence validation to foster permeability between higher education and professional practice. Developing and refining overarching ICT-based assessment and validation systems. Enriching existing validation and certification systems. Developing and applying a rich competence development and validation software for service skills and competences. Applying e-VIVA assessment and evidencing system << Implementation >> e-VIVA implementation has been clustered in 4 development WP and 3 cross-cutting WPs. EVIVA has implemented activities: Transnational Report on competence learning; Set of Didactic tools; Training of staff (in/by EU countries); Training of trainers (staff), training of students & businesses; 3 Students study visit; 1 Sustainability plan, 1 external evaluation report; 1 internal evaluation report; 3 Boss Analysis; 5 research papers, 1 policy papers; 7 newsletters; 1 leaflet; 2 final conference << Results >> e-VIVA project has offered to the learners in Higher Education (the main target group to be reached by the project), an attractive, individual instrument to compile the outputs of specific learning programmes to acquire social, personal and organizational competences. Most important are: ->Validation of service competences; -> IT-based system to create and validate learning outcomes - LEVEL 5; -> Validation and creation of service-related with an IT-based Assessment and Evidencing system

Project partners (16)